Partner Terms

By listing your property on the E Stays platform operated by E Stays Hotels LLC, you agree to these Partner Terms in addition to our general Terms & Conditions. These terms govern the relationship between E Stays and hotel partners.

• Properties must meet minimum safety, cleanliness, and hospitality standards.
• All listings must accurately represent the property, amenities, and services offered.
• Properties must hold all required licences, permits, and insurance.
• E Stays reserves the right to inspect or audit listings and may remove properties that fail to meet standards.

• Partners must maintain real-time room availability through the Partner Portal or connected channel manager.
• Pricing displayed on E Stays must match or be better than rates offered on other public channels (rate parity).
• All taxes, fees, and surcharges must be clearly disclosed.
• Partners are responsible for promptly updating inventory when rooms are unavailable.

• Honour all confirmed bookings at the agreed rate and room type.
• Provide check-in and check-out services as described in the listing.
• Respond to guest enquiries and issues in a timely and professional manner.
• Maintain the property in the condition represented in listing photographs.

Payout schedules are defined in your partner agreement. Where same-day payout is contractually applicable, funds will be transferred to your designated bank account within the agreed timeframe after guest check-in. Contact billing@estayshotels.com for payout enquiries.

E Stays charges a commission on confirmed bookings as specified in your partner agreement. Commission rates may vary based on property type, volume, and promotional participation. All commission rates will be disclosed before you list your property.

• Photographs must be current, high-quality, and accurately represent the property.
• You must own or have licence to use all uploaded images.
• Misleading, stock, or AI-generated photographs that do not represent the actual property are prohibited.
• E Stays may remove or replace photographs that do not meet quality standards.

Guest reviews are an important part of the E Stays community. Partners may not offer incentives for positive reviews, post fake reviews, or retaliate against guests who leave honest feedback. E Stays reserves the right to remove reviews that violate our Community Guidelines.

Partners must comply with all applicable local, state, national, and international laws governing hospitality, employment, taxation, data protection, accessibility, and consumer protection. E Stays Hotels LLCmay suspend or terminate partnerships that fail to meet legal or platform requirements.

Hotel Partnerships: partners@estayshotels.com