Accessibility Statement

E Stays Hotels LLC is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to the E Stays platform.

• Keyboard navigation support across core platform functions.
• Alternative text for meaningful images where applicable.
• Sufficient colour contrast ratios in our design system.
• Responsive design for use across devices and screen sizes.
• Hotel accessibility filters to help guests find suitable accommodations.
• Screen reader compatibility for primary navigation and booking flows.

We encourage partner hotels to accurately list accessibility features (wheelchair access, accessible rooms, hearing-impaired services, etc.) in their property descriptions. Guests can filter search results by accessibility requirements.

We are actively working to improve accessibility across all areas of the Platform. Some third-party content, embedded maps, or legacy pages may not yet meet all accessibility standards.

If you encounter accessibility barriers on the E Stays platform, please contact us at support@estayshotels.com or call 1-800-ESTAYS. We aim to respond to accessibility feedback within 5 business days.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our ongoing efforts include regular accessibility audits and user testing.